FAQs
Frequently Asked Questions
Q: Are you insured?
A: Yes. Limbwalker holds two types of insurance to protect your property and assets: Liability and Workers’ Compensation. We encourage our clients to contact our insurance provider for proof of coverage.
Q: How do I get a copy of your proof of insurance?
A: Please contact the Grant Insurance Corporation and provide them with our name and your name, address and phone number. If calling during business hours, ask for Diane.
The Grant Insurance Corporation
13000 Equity Place, Suite 201
Louisville Ky, 40223
ph (502) 254-3332
fx (502) 254-3553
Please contact Limbwalker directly for any additional information.
Q: How is Limbwalker “green”?
A: Limbwalker strives to preserve our natural resources and reduce our carbon footprint wherever possible. The ideals of environmental stewardship, conservation, and sustainability are real concerns for us.
A: We have switched our petroleum-based bar oil to a green alternative, vegetable-based bar oil. Other company’s saws spread harmful petroleum based bar oils, leading to unknown risks to workers and property owners. More info about these biodegradable lubricants.
A: Limbwalker supplies wood chips to a large scale vermicomposting project run by Breaking New Grounds, and in cooperation with Heine Brothers Coffee. Our chips are mixed with coffee grounds and vegetable waste from Heine Brothers Coffee shops. The mix is eventually fed to hungry worms that turn the mixture into a rich, highly fertile soil amendment, sold at Heine Brothers locations.
A: We burn calories not diesel fuel. Most of our access into trees is done without the aid of aerial lifts. This means less fumes emitted into our air and no compaction of soil around vital tree roots.
A: We save trees. Frequently people call us thinking their tree needs to be removed, only to learn that our team of skilled arborists can prune and/or brace the tree instead. Apart from preserving a valuable landscape tree, this usually saves the property owner money as well.
Q: Is Limbwalker Tree Service, Inc. a local business?
A: Limbwalker is a company owned and operated by people born and raised in Louisville, KY. We live in the community where we work and consequently feel a personal stake in the quality of tree care that we leave behind after or job is complete. Limbwalker is a member of Louisville Independent Business Association (LIBA), a group that encourages consumers to invest in their local economy by spending their money with locally owned and controlled businesses. Whenever possible, we always try to utilize local goods and service providers rather than going out of state.
More information about the importance of buying local.
Q: Does Limbwalker volunteer in the community?
A: We like to give back to our community by volunteering our professional services. Limbwalker has partnered with the Olmsted Parks Conservancy, occasionally donating our time pruning trees to remove hazardous deadwood and damaged limbs left from recent storms. These volunteer projects afford our Climber Trainees the opportunity to hone their climbing, pruning, and rigging skills while also providing additional care to the trees in our city parks.
A: Certified Arborists from our company have led educational walks and informational programs in the Louisville Metro Parks, through the Olmsted Parks Conservancy.
A: Limbwalker makes monetary donations to several local non-profits.
Q: What is a Certified Arborist?
A: Certified Arborists are credentialed professionals who have achieved a level of knowledge in the art and science of tree care through at least three years of experience and have passed a comprehensive examination. This certification is granted and maintained through the International Society of Arboriculture (ISA). Certified Arborists are also required to continue their education in order to maintain their certification, ensuring their knowledge is updated on the latest arboriculture techniques.
Q: Why hire a Certified Arborist?
A: Certified Arborists are accredited professionals that specialize in the care of trees. Drawing from experience and education, he or she is able to give you the best information for prolonging the life of your trees.
A: Hiring a professional to care for your trees is an important financial decision. Proper tree care is an investment. that can lead to substantial returns. Well maintained trees live longer, are more attractive, and add value to your property. Poorly maintained trees can be unsightly and cause significant costs to homeowners.
A: Pruning or removing trees, especially large trees, can be dangerous work. Tree work should be done only by those trained and equipped to work safely in trees.
Limbwalker requires all sales staff and crew leaders to be Certified Arborists, and encourages all employees to attain this level of professionalism.
Q: What sets Limbwalker apart?
A: SKILLS Limbwalker is a local tree care provider specializing in the use of advanced climbing techniques for the purpose of accessing tree canopies. Our team of highly trained, professional Certified Arborists have the tools and skills needed for performing the intricate pruning and rigging tasks necessary for working safely in urban areas. We are able to work in yards and restricted areas other companies, reliant on heavy equipment, cannot access.
A: KNOWLEDGE At Limbwalker, we are passionate about our commitment to trees. That’s why we have assembled the most educated staff of professionals in the state to address your tree care concerns. Limbwalker invests substantial resources into the continuing education of our Certified Arborists. This continual self-examination and networking with national and international climbers and tree care providers allows us to stay tuned in to the latest research concerning the health and longevity of your trees.
A: ETHICS We at Limbwalker have dedicated ourselves to the highest standards of honesty and ethics. As proud members of the Tree Care Industry Association (TCIA), we commit ourselves to abide by TCIA’s “Code of Ethics.” Learn more information about this voluntary mandate.
A: COMMUNITY At Limbwalker we see it as our responsibility to invest in our local community. Whether that investment is manifest through monetary donations to local non-profits or through the volunteering of professional services to care for trees in Louisville’s parks, Limbwalker takes it’s role in our community seriously.
A: GREEN ISSUES Limbwalker strives to preserve our natural resources and reduce our carbon footprint wherever possible. The ideals of environmental stewardship, conservation, and sustainability are real concerns for us, and guide some of the decisions we make on a daily basis.
See How is Limbwalker “green”? in this FAQ section.
Q: What is Plant Health Care (PHC)?
A: The objective of Limbwalker’s PHC program is to maintain and improve your landscape’s appearance, vitality, and safety by utilizing the most effective and environmentally responsible treatments available.
A: PHC takes the next step in preventative measures beyond our preservation pruning and bracing services. Our PHC program involves annual monitoring using preventive treatments and a strong emphasis on working closely with you, the property owner.
Q: Why should I care for my trees?
A: Providing a preventive care program for your landscape plants is like putting money in the bank. A healthy tree increases in value with age—paying dividends by increasing property values, beautifying our surroundings, purifying our air, and saving energy by providing cooling shade from summer’s heat and protection from winter’s wind.
Regular maintenance, designed to promote plant health and vigor, ensures their value will continue to grow.
A: “Preventing a problem is much less costly and time-consuming than curing one once it has developed. An effective maintenance program, including regular inspections and the necessary follow-up care of mulching, fertilizing, and pruning, can detect problems and correct them before they become damaging or fatal. Considering that many tree species can live as long as 200 to 300 years, including these practices when caring for your home landscape is an investment that will offer enjoyment and value for generations.”
Quote from www.TreesAreGood.com
Q: How do trees benefit us?
A: Trees act as carbon sinks, helping to alleviate the “Greenhouse Effect.”
• 1 acre of new forest will sequester about 2.5 tons of carbon annually. Each tree will absorb CO2 at an average rate of 13 pounds/tree/year. Trees reach their most productive stage of carbon storage at about 10 years.
• For every ton of new wood that grows, about 1.5 tons of CO2 are removed from the air and 1.07 tons of life-giving oxygen are produced.
• During a 50-year life span, one tree will generate $30,000 in oxygen, recycle $35,000 worth of water, and clean up $60,000 worth of air pollution. That is $125,000 total per tree without including any other values!
A: Trees screen unsightly views. A properly placed screen of trees and shrubs can also significantly decrease noise pollution.
A: Trees can reduce heating and cooling costs.
• Shade trees can reduce utility bills for air conditioning by 15-50 percent. Through their shade and transpiration, trees provide natural “low-tech” cooling for adjacent buildings and homes. That means less need to build additional dams, power plants, and nuclear generators.
• Shade from trees cools hot streets and parking lots. Cities are “heat islands” that are 5-9 degrees hotter than surrounding wooded areas.
• Windbreaks around homes can shield against wind and snow. Heating costs can be reduced by as much as 30 percent.
A: Trees provide habitat for wildlife and offer people a multitude of recreational opportunities.
A: Trees and shrubs significantly increase property values, when properly placed and cared for.
A: Trees help recharge ground water and sustain stream flow.
A: People enjoy planting and caring for trees just because they like to see them grow.
• They make life more enjoyable, peaceful, relaxing, and offer a rich inheritance for future generations.
• Research indicates that trees help reduce stress in the workplace and speed recovery of hospital patients.
Q: Is tree work expensive?
A: It depends. Small pruning jobs typically range in the hundreds of dollars, while larger prunes or removals can be measured in the thousands of dollars.
A: Beware of disproportionately low bids!! Reputable arboricultural companies, like Limbwalker, make significant investments in equipment, training, and insurance to protect your property and our employees. The price charged for a job will reflect these and other overhead costs. These costs protect you and allow us to serve you better, while low bids usually reflect the absence of some of these essential costs and could put you at risk.
A: Limbwalker guarantees that your experience will be positive. We take client satisfaction seriously, and maintain protocols to ensure that the job is complete and you are satisfied before you pay. Please check our reputation through BBB and Angie’s List and contact our agent to verify our Insurance.
Q: What is Limbwalker Tree Service’s Arborist in Residence (A.I.R.) program?
A: In 2009 Limbwalker started the AIR program, where excellent arborists from around the world visit and work with Limbwalker’s crews for a short time. This program offers our staff the opportunity to exchange information and explore advanced climbing and rigging techniques with some of the tree care industry’s most respected climbers. 2009 visiting arborists included:
• Rich Hattier, Lebanon Junction, KY
(Certified Arborist, production climber, rope splicer, Owner of Anchor Bridge Rope Works)
• Josh Jump, Cincinnati, OH
(Certified Arborist, production climber and rope splicer)
• James Kilpatrick, New Zealand
(Certified Arborist, world renowned contract climber)
• Scott Forrest, New Zealand
(Certified Arborist, New Zealand tree climbing champion, world renowned contract climber)
• Odis Sisk, International Arborist of Mystery
(Certified Arborist, North American Training Lead Instructor, world renowned contract climber)
• Sam Keezar, North Dakota
(Certified Arborist, North American Training Instructor)
• Ary Fun, South Carolina
(Certified Arborist, North American Training Instructor)
Arborists interested in participating in the A.I.R. program should send a resume to info@limbwalkertree.com.
Contact us for an estimate at 502.634.0400 or info@limbwalkertree.com
